Privacy Policy

Purbeli Grocery Mart Ltd is a website operated by Purbeli Grocery Mart Ltd. We are registered in England and Wales under company number 16392715, and we have our registered office at 2 Connie St, Openshaw, Manchester, M11 2JT, UK. Our VAT number is [VAT Number]. We have created this Privacy Policy to describe our policies and procedures for the collection, use, and protection of your information when you use our website. Purbeli Grocery Mart values you as a customer and acknowledges that your privacy is important to you. Our website is SSL encrypted to ensure the security of our customers’ information. You can rest assured that all information collected by Purbeli Grocery Mart is safe and is used for identification, the fulfilment of your orders, responding to queries, and the dissemination of information as stipulated in this Privacy Policy.

We use your personal data to provide and improve our services. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

For this Privacy Policy:

• You means the individual accessing or using our website, or the company, or other legal entity on behalf of which such individual is accessing or using the site, as applicable.
  
  
• Company (referred to as either “the Company”, “We”, “Us”, or “Our”) applies to Purbeli Grocery Mart Ltd, 2 Connie St, Openshaw, Manchester, M11 2JT, UK.
  
  
• Website refers to Purbeli Grocery Mart, accessible from https://www.purbelimart.co.uk.
  
  
• Country refers to the United Kingdom.
  
  
• Service Providers are third-party companies we use, such as courier and shipping providers, to fulfil orders and provide you with our products and services.
  
  
• Personal Data refers to any information that relates to an identified or identifiable individual.
  
  
• Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website, among other uses.
  
  
• Device means any device that can access our website and services such as a computer, cellphone, or digital tablet.
  
  
• Usage Data refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).
  
  

Types of Data Collected

Personal Data

While using our website, we may ask you to provide specific, personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
  
  
• First name and last name
  
  
• Phone number
  
  
• Gender
  
  
• Address, state, province, ZIP/postal code, city
  
  

Usage Data

Usage data is collected automatically when using the website.

Usage data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the website through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, and other diagnostic data.

Cookies

We use cookies to track activity on our site, store certain information, and analyse and improve our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website. Cookies can be “Persistent” or “Session” Cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the following purposes:

Necessary / Essential Cookies
Type: Session Cookies
Purpose: These cookies are essential to provide you with the services available through our website, enabling you to log into secure parts of our website, use the shopping cart, and e-billing services. Without these cookies, the services mentioned above cannot be provided.

Cookie Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Purpose: These cookies identify if users have accepted the use of cookies on the website.

Functionality Cookies
Type: Persistent Cookies
Purpose: These cookies allow us to remember choices you make when you use our website, such as remembering your login details or language preferences. They help us provide a more personal experience and avoid asking for the same information repeatedly.

How We Use the Information We Collect

We use the personal data we collect for the following purposes:

• To provide and maintain our website, including monitoring its usage.
  
  
• To manage your account: We use the personal data you provide to give you access to your shopping cart, e-billing features, and other services available to registered users.
  
  
• For the processing and fulfilment of orders: The primary purpose of your data is for processing and fulfilling all purchases made on our website.
  
  
• To contact you and manage requests: We can contact you via email or phone to respond to your inquiries, concerns, and serve you better.
  
  
• To provide you with information: If you’ve opted in to receive a newsletter, we may send periodic emails about news, offers, and services that are similar to those you’ve already purchased or enquired about. You can opt-out at any time.
  
  

We DO NOT share your personal information with third parties, including our business partners, except for service providers who help us fulfil orders, such as shipping companies. These service providers are prohibited from using your data for any other purpose.

Retention of Your Personal Data

Purbeli Grocery Mart Ltd will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain usage data for internal analysis purposes, but generally, it is kept for a shorter period unless it is used to improve website security or functionality, or we are legally obligated to retain this data for a longer period.

Links to Other Websites

Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of each site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page. We will notify you of any changes by updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective seven days after they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: purbelimart12@gmail.com
  
• By phone: 07585 844068
  
  
• By post: 2 Connie St, Openshaw, Manchester, M11 2JT, UK